Privacy Policy

Silverstar Digital Agency ("we," "us," or "our") is committed to protecting the privacy of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit and use our website www.silverstardigitalagency.com (the "Website"), and when you engage with our digital marketing services.

By accessing our Website or using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect various types of information from and about users of our Website and Services, including:

• Personal Identification Information:

  • Directly Provided: Name, email address, phone number, company name, job title, and any other information you voluntarily provide when you fill out contact forms, subscribe to our newsletter, request a consultation, or communicate with us directly.

  • Client Data: Information necessary for us to provide our Services, which may include access credentials for your social media accounts, website analytics, ad platforms, CRM data, and other marketing-related information. This is always handled under strict confidentiality agreements.

• Usage Data:

  • Automatically Collected: Information about how you access and use the Website, including your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Website and hold certain information.

    • Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

    • Examples of Cookies we use: Session Cookies (for operating our Website), Preference Cookies (for remembering your preferences), Security Cookies (for security purposes).

How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Website and Services.

• To notify you about changes to our Website or Services.

• To allow you to participate in interactive features of our Services when you choose to do so.

• To provide customer support and respond to your inquiries.

• To gather analysis or valuable information so that we can improve our Website and Services.

• To monitor the usage of our Website and Services.

• To detect, prevent, and address technical issues.

• To provide you with news, special offers, and general information about other services and events we offer that are similar to those you have already enquired about or purchased, unless you have opted not to receive such information.

• To fulfill our contractual obligations to our clients regarding the provision of digital marketing services (e.g., managing ad campaigns, creating content, analyzing data on behalf of clients).